Support

Remote Support

Existing customers please call us on 08458 80 58 56 and when prompted:

We'll need to know the operating system you are running, the type of computer you are using, the nature of the problem, when the problem first occurred and any changes that have been made recently to your computer. Click here to install VNC.

Click here to check the speed of your internet connection.

Repairs and Upgrades
Contact us to arrange the receipt of your computer and a free quotation!

Typical charges for Home Users are:

Installation: We visit you and install your computer and any printers adding it to your existing home network (if present) : £60

Tune Up: Computer running slowly? This service includes; Virus removal, system speed up, latest updates and drivers to keep your machine fast and secure, freeing up unused disk space and physical cleaning of computer both inside and out: £45

please note the internal cleaning does not extend to laptop computers

Virus Removal: Virus, spyware and adware removal and system clean-up: £30

Hardware upgrade: £10-20 (Excludes cost of part)

Vista to XP Downgrade: £30 (Excludes XP License)

Tuition: Please contact us for help buying and setting up your first computer

(Please note all charges exclude vat)

Fasthosts System Status: